HomekidsTEENSParents and CarersOther Information
Privacy

As a visitor to the Diabetes Kids and Teens Site, you can engage in many activities without providing any personal information. Australian Diabetes Council may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Australian Diabetes Council may ask that you provide personal information, such as your first and last name, mailing address (including Postcode), e-mail address, employer, job title and Department, telephone and fax numbers, and other personal information.

When ordering products or services on the Diabetes Kids and Teens Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Diabetes Kids and Teens Site, Australian Diabetes Council may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Australian Diabetes Council also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

Australian Diabetes Council has established relationships with various service providers whose services are available to you from the Diabetes Kids and Teens Site or from Web sites that are linked to this Site. Typically, these providers offer services that Australian Diabetes Council customers might find useful, such as those that can be used in conjunction with Australian Diabetes Council services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Australian Diabetes Council personal information collected from you. In such instances, Australian Diabetes Council may use this information in a manner consistent with this Privacy Policy.

How your personal information is used

Australian Diabetes Council collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about product recalls, upgrades, special offers, and other products and services of Australian Diabetes Council and selected third parties.

Australian Diabetes Council may collect information about the use of the Diabetes Kids and Teens Site; such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Australian Diabetes Council may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

Australian Diabetes Council recognises and appreciates the importance of responsible use of information collected on this Site. Without your consent, Australian Diabetes Council will not communicate any information to you regarding products, services and special offers available from Australian Diabetes Council, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Australian Diabetes Council will also not provide your name to other companies or organisations without your consent.

There are other instances in which Australian Diabetes Council may divulge your personal information. Australian Diabetes Council may provide your personal information if necessary, in Australian Diabetes Council good faith judgement, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Australian Diabetes Council or others.

Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of Australian Diabetes Council products or services or registering an Australian Diabetes Council product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Australian Diabetes Council personnel have access to via password.

Personal information that you provide that does not constitute Registration Information is accessible only to selected Australian Diabetes Council personnel via password. Since this information is not accessible by you, you will be asked to select a password in order to view or modify such information.

Please note that any information you post to a public bulletin board or chat room, such as the Australian Diabetes Council User to User Forums, is available to all persons accessing that Site.

Use of cookies

When you visit the Diabetes Kids and Teens Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use 'cookies' to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Australian Diabetes Council to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Australian Diabetes Council uses cookies to track your visit to diabeteskidsandteens.com.au, and our Web servers automatically log the IP/Internet address of your computer, Australian Diabetes Council does not use this information to identify you personally.

Updating your personal information

You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, You may access and correct your personal information and privacy preferences by writing or calling Australian Diabetes Council at:

Australian Diabetes Council
Attn: Privacy Officer
GPO Box 9824
SYDNEY NSW 2001
Telephone: 1300 DIABETES or 1300 136 588

Please include your name, address, and/or e-mail address when you contact us.

Personal information submitted through this Site that is not Registration Information is not accessible online. To access and/or correct such information, you may write Australian Diabetes Council at:

Australian Diabetes Council
Attn: Privacy Officer
GPO Box 9824
SYDNEY NSW 2001

In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Privacy-related complaints

Australian Diabetes Council takes its user's privacy concerns seriously. If you believe that Australian Diabetes Council has not complied with this Online Privacy Policy with respect to your personal information, you may write to the Australian Diabetes Council Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the Australian Diabetes Council Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that Australian Diabetes Council is not responsible for the content or privacy practices of non-Australian Diabetes Council websites to which this Site or any other Australilan Diabetes Council website may link. You should review the privacy policy of such sites before using the sites.