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Government Entitlements
National Diabetes Services Scheme (NDSS)



The National Diabetes Services Scheme (NDSS) is a Commonwealth Government funded initiative, administered on behalf of the Government by Diabetes Australia.

Registration entitles you to receive test strips at subsidised prices and syringes and pen needles free. You are only required to register once and registration is free. You don’t need a doctors prescription to obtain your NDSS products – simply show your NDSS card or quote the number if ordering over the phone.

The Federal Government announced in the May 2004 Budget, subsidies for insulin pump consumables through the NDSS. The consumables will be made available to all children with diabetes up until their 18th birthday, and to adults with a demonstrated clinical need for a pump. Subsidised consumables will also be available to women with gestational diabetes and to those whose pre-existing diabetes presents difficulties during their pregnancy. It is understood that the new arrangements will take effect from 1 September 2004. For further information and clarification, discuss with your Diabetes Team.

An NDSS registration form can be obtained from your GP or from Diabetes Australia in your State or Territory - please call the Diabetes Australia Customer Care Line on 1300 136 588 to obtain a registration form or for further information.

Alternatively you can click here to access the NDSS registration form online.

When your doctor has signed the form, forward it to Diabetes Australia in your State or Territory and your card will be sent to you.

You can buy products through NDSS at Diabetes Australia offices, by mail or through NDSS pharmacy sub-agents.

For a listing of NDSS pharmacy sub-agent outlets click here.

Please note: Registration to the NDSS is different from joining Diabetes Australia as a member (DA Support)

Health Care Card

The Health Care Card is a benefit provided by the Commonwealth Government. It is not means tested on assets or income criteria. To qualify for the Health Care Card “the child, because of their disability, requires substantially more care and attention than another child of the same age, without the disability”.

The Health Care Card assists families with the cost of prescriptions under the Pharmaceutical Benefits Scheme (PBS) and the National Diabetes Services Scheme (NDSS) and with some other concessions. With the Health Care Card the holder can purchase medications on the prescribed list at a reduced cost.

Applications for the Health Care Card are made through Centrelink. Eligibility for the Health Care Card is determined on criteria based on the Treating Doctor’s Report (TDR).

Further information about the Health Care Card can be obtained from any Centrelink office, by accessing www.centrelink.gov.au or by calling 13 10 21.

Carers Allowance

The Carers Allowance is an additional benefit to the Health Care Card provided by the Commonwealth Government. A submission may be made to obtain the Carers Allowance from Centrelink. It is not means tested on income or assets criteria.

Applications for the Carers Allowance are made through Centrelink. Eligibility for the Carers Allowance is determined on criteria based on the Treating Doctor’s Report (TDR).

Further information about the Carers Allowance can be obtained from any Centrelink office, by accessing www.centrelink.gov.au or by calling 13 10 21.

Net medical expenses tax offset

Net medical expenses are the medical expenses you have paid less any refunds you have received, or could receive, from Medicare or a private health fund.

The medical expenses tax offset may be available if you have out of pocket medical expenses over a specified limit in an income year.

To ensure you are eligible to claim for medical expenses, retain your original receipts for submission with your next income tax return.

For further information and clarification access the Australian Taxation Office (ATO) website at http://www.ato.gov.au/individuals/content.asp?doc=/content/19181.htm call the ATO Personal Tax Infoline on 13 28 61 or contact your registered tax agent.

Isolated Patients’ Travel and Accommodation Scheme (IPTAAS)

This scheme may not be available in all States and Territories.

IPTAAS provides some financial assistance to people who need to travel more than 200km one way in order to obtain inpatient or outpatient specialist medical attention and/or specialist oral health surgical (excluding general dentistry) treatment not available locally.

IPTAAS is not a full reimbursement scheme.

People who do not live more than 200km away from the nearest treating specialist should contact their local Area Health Service to find out other assistance which may be available.

Patients seeking assistance must attend the nearest treating specialist in a particular specialty/sub-specialty.

All IPTAAS forms must be lodged within six months of the specialist consultation and/or completion of specialist medical treatment.

For further information IPTAAS pamphlet can be obtained from General Practitioners, local IPTAAS office or www.health.nsw.gov.au


• Australian Government Australian Taxation Office www.ato.gov.au
• Silink, M. APEG Handbook on Childhood and Adolescent Diabetes. Australasian Paediatric Endocrine Group. Second Edition, 2004.